Selecting a Property
In reading this guide you will already at least be considering renting a property in Southampton
We are confident that you will find the selection of properties we have available to be of a particularly high standard. Whether you are familiar with the rental process or not, our aim is to ensure everything runs as smooth as possible both leading up to and during your tenancy of your new home.
Choosing a Property
You are welcome to contact or visit our offices, Monday to Friday between 9.15am and 5.30pm to discuss your requirements or on Saturday 9.15am to 4pm (by prior telephone appointment, diaries permitting). Alternatively, you may telephone or email to request a full colour property brochure, register for our mailing list or you may view full colour details of all properties available on our website, www.greencitylettings.co.uk
We will be pleased to arrange viewings of all the properties of interest to you, with no obligation. Property viewings will be accompanied by Green City Lettings Agent, with the Landlord or with the out-going Tenants, but always by prior appointment.
Before arranging viewings we will discuss your circumstances and requirements and try to ensure that the properties you are viewing are appropriate, bearing in mind any restrictions, limitations or criteria that you or particular Landlords or properties may have. It is important to discuss the number of intended occupiers and whether they are a family unit or group of friends, any pets you may have, whether you smoke or are claiming benefit prior to arranging viewings so that we can select properties.
Renting Through Green City Lettings………..
Once you have decided on a particular property, you will be required, as with any financial commitment, to complete application forms in order that we may take- up references.
At this point we will require residential identification for example driver’s license or utility bill (bank or credit card statements may not be used)
We will require an administration fee, payable at the time of application:
£275 + vat = £330 – For one adult applicant
£75 + vat = £90 – Fee for each additional tenant application or guarantor application.
Should there be applications from more than one party for a particular property, we will only Bank the fee from the applications that we are to process. If we do not begin to process your application then your fee will be refunded.
We will carry out a credit assessment verifying the electoral role, searching public records for any adverse information such as CCJ’s , Bankruptcies, Voluntary Arrangements and verification of current and previous addresses. We will also take-up a written Employer’s reference or other satisfactory verification of financial means or income, a Bank status enquiry and a previous Landlord / Agent reference, if appropriate.
There are clearly exceptions to the above. Should applications be received from parties on Housing Benefit, a clean credit history and residential identification will still be required and we will require a Guarantor to the tenancy, who must meet all of the above criteria. It is important to confirm with us, prior to the initial viewing, whether the Landlord of a particular property is prepared to consider applications from parties on Housing Benefit.
We will be more than pleased to confidentially discuss your individual circumstances and requirements in detail with you.
Once references are complete and applications approved we will, in all cases require at least one month’s rent in advance and as a Deposit we will require one month’s rent + £200, in cleared funds , prior to the tenancy.
As an example for a single applicant, on a typical property with rent of £650 per month. The amount required prior to the start of the tenancy would be:
£330 + £650 + £850 = £1800
As a member firm of the Tenancy Deposit Scheme, we will register the tenancy details online and issue the appropriate certificate to you, the Tenant. We will ensure that the Deposit is held within an appropriate insurance based scheme to comply with The Housing Act 2004 deposit protection requirements.
Before taking possession of the property, all parties on the Tenancy Agreement and any Guarantor must sign it, having their signatures witnessed. A Guarantor must sign the agreement before the tenants and not after. Depending on the timescale and locality, this will either be by post or at our offices.
Whether furnished or unfurnished we will prepare a detailed inventory and, where professionally managing a property, this will be supported by photographs.
Notifying Utilities- At the outset of your tenancy we will take meter readings and write to the appropriate utility suppliers (gas, water and electricity) and notify the council tax department with regard to the change in occupation. We cannot instruct telecom suppliers, cable or satellite TV.
Once the Agreements are signed and initial monies paid over and cleared, keys may be collected from our offices or at the property on the day the tenancy begins. We will arrange this with you in advance, often this is the same time as signing the agreements and paying over initial monies.
It is a condition of our tenancy agreements that rent be paid by standing order, unless an alternative arrangement has been specifically agreed. The frequency of rental payments will be determined on your agreement and is always paid in advance. Where properties are professionally managed you will pay the rent to Green City Lettings and where we are acting in a Let Only capacity you will pay the on-going rent directly to your Landlord.
Where we are to professionally manage the property, we will be your on-going point of contact for queries, maintenance issues and correspondence.
Where we are acting in a Let Only capacity your on-going contact will be directly with your Landlord. We will of course, advise you of this and provide you with direct contact details.
At the appropriate point in the tenancy we will establish whether your Landlord wishes to renew the tenancy and depending on their instructions we will write to you to either serve you with the appropriate possession notice or to establish whether or not you wish to renew.
With Let Only instructions we will correspond in the same manner should we be instructed by your Landlord to do so.
If your tenancy is not being renewed we may be instructed by your Landlord to advertise the property for re-letting approximately one month before you are due to vacate. Our tenancy agreements provide that access must be allowed with regard to viewing for re-letting, one month prior to the termination of the agreement.
In most cases your tenancy agreement will be an Assured Shorthold Tenancy, as established by the Housing Act 1988 and amended by the Housing Act 1996. Neither Landlord nor Tenant may terminate this agreement before the expiry of the fixed term.
With professionally managed properties, the keys must be returned to our Offices at the termination of your tenancy. Shortly after this we will carry out an inventory inspection. Fair wear and tear accepted, the property should be rendered up in the same condition and to the same level of cleanliness, with all dilapidations and breakages having been replaced or made good as at the outset of your tenancy. No further works or cleaning should be required to re-let the property.
We will take meter readings and write to the appropriate utility suppliers (gas, water and electricity) and notify the council tax department with regard to the change in occupation. We will require you’re forwarding address. We cannot instruct telecom suppliers, cable or satellite TV.
With Let Only instructions your keys must be returned to your Landlord, or to our Offices, if agreed at the termination of your tenancy. It is your Landlord’s responsibility to carry out an inventory inspection.
In Let Only cases we would advise that you take meter readings and notify utilities and the Council Tax Department yourself.