The Services we offer…
Whether we are instructed to professionally manage your property or operate on a let only basis (tenant finding only) the service we offer is identical to the point of your Tenants moving in to your property.
An initial meeting at your property to offer our opinion as to a realistic current market rental value and presenting a good opportunity to discuss the property’s potential and offer any advice that you may require. We will discuss the service we offer, in as much detail as you wish, and answer any queries you may have.
Extensive online marketing to advertise your properties in all the places that today’s tenants are looking- this includes on our highly ranked website as well as on the top property portals which means your properties are advertised worldwide 24/7. Your property will also benefit from our eye catching To Let board, if required.
We will arrange for potential tenants to view your properties seven days a week, diaries permitting. We will be pleased to accompany all viewings either with you or with the outgoing tenants.
Once interested parties express the desire to rent a property they will complete application forms, pay our administration fee and be thoroughly vetted. We will require residential identification, carry out a credit assessment verifying the electoral role, searching public records for any adverse information such as CCJ’s ,Bankruptcies, Voluntary Arrangements and verification of current and previous addresses. We will also take-up a written Employer’s reference or other satisfactory verification of financial means or income, a Bank status enquiry and a previous Landlord/Agent reference if appropriate. In all cases we will keep you fully informed and only proceed with your approval.
In all cases we will take at least one month’s rent in advance and the equivalent of one month’s rent + £200 as a deposit, in cleared funds, prior to the tenancy. As a member firm of the Tenancy Deposit Scheme, we will register the tenancy details online and issue the appropriate certificate to the Tenants to ensure that the deposit is held within an appropriate insurance based scheme to comply with The Housing Act 2004 deposit protection requirements.
We will prepare all the necessary Tenancy Agreements, Guarantee Agreements and Legal Notices.
Whether furnished or unfurnished, we will prepare a detailed Inventory, and where professionally managing the property, this will be supported with photographs.
We will take meter readings and write to the appropriate utility suppliers (Gas, Water and Electricity) and notify the Council Tax Department with regard to the change in occupation.
At this point our responsibility ends as Agents with Let Only Clients. We will pay over monies collected on your behalf (one month’s rent) with our fees and any other expenditure deducted. We will arrange for future rent due to be paid directly to you, the Landlord, usually by standing order. At this point we will pass on your contact details to the in-going Tenants.
With most modern tenancies, the rent period is monthly and where we are professionally managing the property, we will arrange for Tenants to pay this directly to Green City Lettings, usually by standing order and in advance. Monies due to Landlords are paid out on a monthly basis, less our fees and less any Landlord Supplier or Contractor payments. We will of course, keep you fully informed of any anomalies or problems with the collection of rent.
When professionally managing your property we are the point of contact between Landlord and Tenant. We will report to you with any issues or maintenance required. We have a team of approved Contractors on hand who usually provide a cost-effective solution to any maintenance required. You can, of course, nominate your own Contractors to carry out any works or attend to them yourself. We will endeavour not to spend any monies without your prior approval. Should funds be adequate, maintenance costs can be deducted directly from rents collected and shown on the Statements we render to you.
At the appropriate point in the tenancy we will establish whether you, the Landlord, wish to renew the tenancy and depending on your desire, either serve the appropriate possession notice or contact the Tenants to establish whether or not they wish to renew. If they do wish to renew, we will draw-up the necessary documentation. Renewals are at no additional cost to the Landlord.
If your Tenants do not wish to renew, we will advertise your property for re-letting, approximately one month before they are due to vacate. Our Tenancy Agreements provide that access must be allowed with regard to viewing for re-letting one month prior to the termination of the Agreement.
Shortly after receiving the keys back from the out-going Tenants, we will carry out an inventory inspection and report to you with any issues. We will report to you and with your approval will refund the Deposit. We will take meter readings and write to the utility suppliers (Gas, Water and Electricity) and Council Tax Department with regard to the change of occupancy.
Most tenancies conclude in a satisfactory manner. A Landlord must allow for fair wear and tear to the property, but wear and tear excepted; a Tenant must render the property in the same clean order as when they took over the tenancy. Should there be any issues, we will liaise with both Landlord and Tenant in order to resolve these issues. The primary purpose of the Deposit is to secure against dilapidations caused by the Tenant.